Hospital Complaints Procedures

1132. Deputy Pearse Doherty asked the Minister for Health the reason an internal review has not been commissioned regarding one of two complaints (details supplied) submitted to St. James’s Hospital, Dublin; and if she will make a statement on the matter. [32790/26]

727. Deputy Pearse Doherty asked the Minister for Health if Letterkenny University Hospital are currently able to meet the commitment, in line with legislation, to undertake a full investigation into complaints and provide a written response within 30 days; if not, the reason LUH are not able to meet this commitment; the percentage of complaints that are being responded to within the 30-day period…

453. Deputy George Lawlor asked the Minister for Health the number of complaints received by the Ombudsman in relation to patient experiences at Galway University Hospitals in the past five years; and if she will make a statement on the matter. [21102/26]

2320. Deputy Paul Lawless asked the Minister for Health whether she has examined the potential for perceived or actual conflicts of interest in cases where a person who has exhausted a hospital’s internal complaints process is directed to the Ombudsman, and may subsequently require an FOI appeal to the Information Commissioner relating to the same matter, given that both decisions are made by the …

2091. Deputy Paul Murphy asked the Minister for Health from what year public hospitals have been required to report adverse incidents affecting their patients to NIMS. [44657/25]

682. Deputy Ged Nash asked the Minister for Health to request that the HSE revisits the way in which a complaint was addressed at a hospital (details supplied); and if she will make a statement on the matter. [35278/25]

361. Deputy Pádraig O'Sullivan asked the Minister for Health the breakdown of presenting complaints or categories of presenting complaints, for patients attending emergency departments; if such data is retained and examined for planning and budgetary reasons; and if she will make a statement on the matter. [31057/25]

382. Deputy Brian Stanley asked the Minister for Health the reason HIQA do not have a direct complaints service line for families of older people in nursing homes; and if she will make a statement on the matter. [31245/25]

1043. Deputy Pádraig Rice asked the Minister for Health the number of complaints Children’s Health Ireland received in 2024; the response time for complaints; the percentage of complaints which required additional time beyond 30 days; if all complaints unaddressed beyond 30 days were given updates every 20 working days until the process had concluded; and if she will make a statement on the matter…

1044. Deputy Pádraig Rice asked the Minister for Health if Children’s Health Ireland has a mechanism for measuring the effectiveness of its complaints process; if they publish complaint related data; and if so, to provide a copy. [23525/25]

1045. Deputy Pádraig Rice asked the Minister for Health the number of months Children’s Health Ireland has been operating an auto response email from its complaints office (details supplied). [23526/25]

425. Deputy Gary Gannon asked the Minister for Health if her Department has received complaints or concerns from other families regarding cardiac device management or pacemaker-related complications at CHI; if she will publish a summary of same; and if she will make a statement on the matter. [23028/25]

334. Deputy Michael Cahill asked the Minister for Health for a detailed report regarding the number of claims against the maternity department at University Hospital Kerry for each of the past five years; the amount of payouts in each case; the reason for the payouts; and if she will make a statement on the matter. [6862/25]

335. Deputy Michael Cahill asked the Minister for Health for a detailed report regarding the number of claims against University Hospital Kerry for each of the past five years; the amount of payouts in each case; the reason for the payouts; and if she will make a statement on the matter. [6863/25]