Corrections & complaints policy

Our commitment

Said and Done exists to present the official record of Dáil Éireann accurately. If anything on this site is wrong, we want to know, and we will fix it visibly.

How to raise a correction or complaint

Email corrections@saidanddone.ie with a link to the page concerned and a description of the issue. We acknowledge within 5 working days and aim to resolve promptly.

How we handle it

• Site error (our parsing, attribution, or presentation diverges from the official record): we correct it as a priority. The correction is recorded in our public corrections log, and superseded data remains marked in our archive. We never silently rewrite.
• Source error (our record faithfully reflects the official Oireachtas record, but you believe the official record itself is wrong): corrections to the official record are a matter for the Houses of the Oireachtas (debateoffice@oireachtas.ie for the Official Report). If the Oireachtas publishes a correction, our next sync ingests it and the prior version is marked superseded. We can annotate an entry as disputed while that process runs. Where content is claimed to be inaccurate or defamatory, we record the claim, our assessment and our handling. The disputed annotation and prompt ingestion of any official correction form that record.
• Attribution concerns: where we could not confidently attribute a contribution, the site already shows it as unresolved rather than guessing. A wrong attribution is treated as a site error of the most serious kind: we aim to correct verified misattributions within 48 hours of confirming them, because accurate attribution is the foundation of this archive.

Every page links to its source document, with a cryptographic hash, so you can verify our record against what the Oireachtas published at ingestion time.

Data-subject requests

Requests under data-protection law are handled per our privacy notice: logged, acknowledged, and answered within one month (extendable by up to two months for complex requests, with notice). We may need to verify your identity before acting on a request; the response period can pause while we do. Accurate parliamentary records are not removed on request; inaccuracies are rectified.

Public corrections log

All corrections to previously published site content appear in our public corrections log, with the date and nature of each change.