46. Deputy Grace Boland asked the Tánaiste and Minister for Finance the steps the Revenue Commissioners has taken to ensure that those without internet access or digital skills can continue to engage fully with the tax system; if he will report on waiting times and accessibility of telephone and postal supports; and if he will make a statement on the matter. [47683/26]
Parliamentary questions
Questions
TDs ask ministers questions to get answers on the record, most of them in writing. Here is every one asked in the 34th Dáil, by the department it went to and the subject heading it was filed under. How questions work
Browse the questions
Showing questions asked by Grace Boland under the heading Revenue Commissioners.
7 questions match, newest first.
53. Deputy Grace Boland asked the Tánaiste and Minister for Finance the way in which the Revenue Commissioners ensure there is equitable access to its services for individuals who cannot access digital platforms, in particular older people; whether any impact assessments have been carried out on digital exclusion; and if he will make a statement on the matter. [47682/26]
161. Deputy Grace Boland asked the Tánaiste and Minister for Finance the number of calls received by the Revenue Commissioners in each of the past three years; the average call waiting times and call abandonment rates in each year; the average response times for correspondence submitted by post, email and through the MyEnquiries system in each year; and if he will make a statement on the matter. [39983/26]
187. Deputy Grace Boland asked the Tánaiste and Minister for Finance the measures currently in place within the Revenue Commissioners to support taxpayers who experience difficulties engaging with digital systems due to low digital literacy, limited access to technology, age, disability or other barriers; and if he will make a statement on the matter. [39982/26]
369. Deputy Grace Boland asked the Tánaiste and Minister for Finance if his attention has been drawn to the difficulties being experienced by older people in accessing and navigating the Revenue online services; the nature and extent of any complaints or feedback received by his Department or by Revenue on this issue in the past two years; and if he will make a statement on the matter. [71918/25]
370. Deputy Grace Boland asked the Tánaiste and Minister for Finance the alternative non digital channels currently available for older people who are unable to access or use the Revenue online systems; if these supports are considered adequate; and if he will make a statement on the matter. [71919/25]
371. Deputy Grace Boland asked the Tánaiste and Minister for Finance the steps Revenue is taking to ensure that its website and online services are fully accessible and user friendly for older people, including those with limited digital skills or disabilities; and if he will make a statement on the matter. [71920/25]